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Being a public defender is already hard work, but outdated or inconsistent workflows can make the job harder than it needs to be. This session introduces Kaizen, a simple and practical approach to continuous improvement that helps teams reduce frustration, eliminate wasted effort, and create smoother, more consistent processes. We'll explore real PD examples and discover how small, staff-driven changes can significantly improve efficiency, communication, and client outcomes—without new technology or major system overhauls.
